I have a can do attitude and rather learn how to do something right rather than what is quick and expedient.  I feel that honesty and straight forwardness prevails over all other options.  I was a professional cook for years, and still like to dice it up and get fancy in the kitchen every now and again, and worked in some Four Start Resort Hotels.  So understanding the meaning of "Excellent Service" was not just taught but required, and since I served food it went doubly so for me.  In the current age "Excellent Service" now qualifies as you get your order correct on the second or third time, or that you have to recalculate totals after a sale!  In the world of software, I am sure you have felt this, you have to guess if a software company will provide decent service.  Too many times we all end up having the software own us, as opposed to us owning the software!  Customer Service should be THE TOP PRIORITY for any company that has goods or services, however this too many times isn't the case.  I feel every client/customer has unique needs, wants and desires for the future, so a one size fits all is never a solution.  I take pride in my work, I have worked hard to get here, and so always feel passionate about getting the right solution to a given problem.  

"If it is not documented it never happened, if it not written down it doesn't exist."

"Most people can't handle rapid change, 'little by little' is a better philosphy and one that will yield results."

"Handle  it!" - in reference to life's challenges.